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Free Express Shipping For Orders Over $499......     Free Ground Shipping For Orders Over $100.00     
FREE DELIVERY TO BROOKLYN & MANHATTAN ONLY! Brooklyn*: & Manhattan*:(Tuesday – Friday) Place an order before 5 pm deliver following day Free delivery orders over $100.00 Free Next Day Air*: (Delivery on Tuesday to Friday) on any order with a purchase of $499.99 and above Free Ground Service*: (3-5 Business days) on orders with purchases of $150.00 or more on Dry Goods Only. ----------------------------------------------------------------------------------------- Shipping Estimate: To get an accurate Shipping Estimate you must add your desired items into the Shopping Cart, and then click “Shipping Estimate” ----------------------------------------------------------------------------------------- WE SHIP ANYWHERE IN THE USA. EXCLUDING ALASKA, HAWAII, & A.P.O ADDRESSES GOVERNMENT FACILITIES SHIPPING MUST CALL FOR RATE Shipping are done between Monday to Thursday excluding all major Jewish and American holidays, we do not ship on Saturday or Sunday. Lead time to ship 24 – 48 hours excluding all Jewish, American Holidays and weekends. Free Next Day Air*: (Delivery on Tuesday to Friday) on any order with a purchase of $499.99 and above Free Ground Service*: (3-5 Business days) on orders with purchases of $150.00 or more on Dry Goods Only. The order may not contain Frozen, Dairy, Meat or Perishable items. Others that contain: Frozen, Dairy, Meat or Perishable will automatically be expedited to Next Day Air Service and Customers will be charged the difference with no Customer notification, a term and agreement you agree upon when finalizing your order. *Please note Free Next Day Air orders are ship out the following; All Frozen, Dairy, Meat or Perishable items are shipped out Next Day Air and all Dry Goods are shipped out Ground Service ----------------------------------------------------------------------------------------- Preparation of an Order with Perishable items: kosher Meat and Kosher Meals are wrapped in double sealed plastic and Flash Frozen to ensure freshness. All Dairy, Meat, Frozen and Perishable items are then Packed in a cardboard box surrounded with Styrofoam and packed with frozen gel packs or dry ice and peanuts then sent out via express service (overnight). The Flash Frozen Process: Flash freezing (or blast freezing) refers to the process in various industries whereby objects are quickly frozen by subjecting them to very low temperatures. For example, flash freezing is used in the food industry to quickly freeze perishable food items. In this case, food items are subjected to temperatures well below water's melting/freezing point (32°F or 0°C), causing the water inside the foods to freeze in a very short period without forming large crystals, thus avoiding damage to cell membranes with Flash Frozen you have the option of freezing the product or using it right away once you have received it. ---------------------------------------------------------------------------------------- Aviglatt.com reserves the right to substitute equivalent products that become unavailable otherwise please indicate No substitutions under the special comment box when finalizing your order ----------------------------------------------------------------------------------------- Cancelation Fees, Returns, Exchanges, and Damaged Policy: Cancellation will result in a restocking fee equal to the sum of (A) 100% of the total dollar amount of your perishable items (since our perishable items are custom-ordered and guaranteed fresh) plus (B) 25% of the total dollar amount of your nonperishable items. Returns & No Exchange policy are for dry goods only; if you are dissatisfied with an item that was sent you may return it before the cut off time (7 business days after the order has been delivered). Once the returned merchandise is received a credit will be issued. Please note a restocking of 25% will be deducted of the total dollar amount of your returned items. Aviglatt.com does not credit back for shipping fees on returns which is a Term you agree to once finalizing the order. We do not accept any returns of Meat, Frozen, Dairy or Perishables items nor do we accept exchanges. Damaged/Spoiled Claims: If your order arrives damaged or spoiled a report must be made by the customer via email only before the required cutoff time (24 hours from the delivery time), When filing for a damaged claim you must provide your order, tracking number and a picture has to be submitted in the email, the items also must be sent back to us in order to file the claim no exceptions. Claims will not be accepted after 24 hours from the delivery time. A claim will be filed by one of our customer representatives and you will received a decision between 3 to 5 business days after the claim has been made. Something wrong or Missing Something from you Order? If you feel that something is wrong or missing from your order you must notified us within 24 hours after the order has been delivered by email only. No wrong or missing claims will be accepted after 24 hours of the delivery time. Aviglatt.com reserves the right to substitute equivalent products that become unavailable otherwise please indicate No substitutions under the special comment box when finalizing your order.
Shipping Details
FREE DELIVERY TO BROOKLYN & MANHATTAN ONLY!

Brooklyn*:  (Sunday – Friday) Place an order before 5 pm and get free same say day delivery for brooklyn
 
Manhattan*: (Tuesday - Friday) Orders placed a day in advance for following day, Free delivery on orders over $100.00
 
Customer’s Note: Free delivers to NYC are Sometimes done during the evening hours, please provide a valid address and telephone number for deliveries. We will not be held accountable for orders that have not been able to deliver due to closed office hours, no one being there to receive the delivery and etc. Customers must also sign delivery slips at all times or your order will not be released.

Aviglatt.com reserves the right to substitute equivalent products that become unavailable otherwise please indicate
No substitutions under the special comment box when finalizing your order.


--------------------------------------------------------------------------------
 Shipping Policies 
WE SHIP ANYWHERE IN THE USA. EXCLUDING ALASKA, HAWAII, & A.P.O ADDRESSES
 
GOVERNMENT FACILITIES SHIPPING MUST CALL FOR RATE 

 Free Next Day Air*: (Delivery on Tuesday to Friday) on any order with a purchase of $499.99 and above
 
 Free Ground Service*: (3-5 Business days) on orders with purchases of $150.00 or more on Dry Goods Only.
 
The order may not contain Frozen, Dairy, Meat or Perishable items. Others that contain: Frozen, Dairy, Meat or Perishable will automatically be expedited to Next Day Air Service and Customers will be charged the difference with no Customer notification, a term and agreement you agree upon when finalizing your order.
  
Shipping are done between Monday to Thursday excluding all major Jewish and American holidays, we do not ship on Saturday or Sunday.

Lead time to ship on all online orders is 24 – 48 hours excluding all Jewish, American Holidays and weekends.
 
We Ship all over the United States excluding Alaska, Puerto Rico, Hawaii, APO address or International. If you need a shipment to the following address please contact us via email only to indicate if an order can be made. 

Aviglatt.com reserves the right to substitute equivalent products that become unavailable otherwise please indicate
No substitutions under the special comment box when finalizing your order.


--------------------------------------------------------------------------------

Shipping Estimate:
 
Shipping Rates: There are many things that can affect the cost of Shipping Fee a few are quantity of Boxes, Weight, Shipping Destinations (zip code), and Shipping Method ex: Ground Service (3-5 Business days) or Express (Overnight).

To get an accurate Shipping Estimate you must add your desired items into the Shopping Cart, and then click on the green button that says “Shipping Estimate” a pop up window will appear. There you will select the State where the order will be sent and the destination zip code, then you must select the correct shipping Carrier and Method for your order. (Please see free shipping & free delivery to NYC to understand which method you would need to select)

Any order that does not have the correct Shipping Method will automatically be changed to the correct method and an additional fee will be charged to that order without any customer notification.

 
PLEASE NOTE**If you are purchasing more than 10 items of a consists weight of 3lbs or more an extra shipping fee may apply.
--------------------------------------------------------------------------------

Preparation of an Order with Perishable items:
 
Meat and Meals are wrapped in double sealed plastic and Flash Frozen to ensure freshness. All Dairy, Meat, Frozen and Perishable items are then Packed in a cardboard box surrounded with styrofoam and packed with frozen gel packs or dry ice and peanuts then sent out via express service (overnight).

  The Flash Frozen Process: Flash freezing (or blast freezing) refers to the process in various industries whereby objects are quickly frozen by subjecting them to very low temperatures. For example, flash freezing is used in the food industry to quickly freeze perishable food items. In this case, food items are subjected to temperatures well below water's melting/freezing point (32°F or 0°C), causing the water inside the foods to freeze in a very short period without forming large crystals, thus avoiding damage to cell membranes with Flash Frozen you have the option of freezing the product or using it right away once you have received it.
 
Aviglatt.com reserves the right to substitute equivalent products that become unavailable otherwise please indicate
No substitutions under the special comment box when finalizing your order


   Cancelation Fees, Returns, Exchanges, and Damaged Policy:

Cancellation will result in a restocking fee equal to the sum of (A) 100% of the total dollar amount of your perishable items (since our perishable items are custom-ordered and guaranteed fresh) plus (B) 25% of the total dollar amount of your nonperishable items.

  Returns & No Exchange policy are for dry goods only; if you are dissatisfied with an item that was sent you may return it before the cut off time (7 business days after the order has been delivered). Once the returned merchandise is received a credit will be issued.

   Please note a restocking of 25% will be deducted of the total dollar amount of your returned items.  Aviglatt.com does not credit back for shipping fees on returns which is a Term you agree to once finalizing the order. We do not accept any returns of Meat, Frozen, Dairy or Perishables items nor do we accept exchanges.
 
Damaged/Spoiled Claims: If your order arrives damaged or spoiled a report must be made by the customer via email only before the required cutoff time (24 hours from the delivery time), When filing for a damaged claim you must provide your order, tracking number and a picture has to be submitted in the email, the items also must be sent back to us in order to file the claim no exceptions. Claims will not be accepted after 24 hours from the delivery time. A claim will be filed by one of our customer representatives and you will received a decision between 3 to 5 business days after the claim has been made.
 
Something wrong or Missing Something from you Order?  If you feel that something is wrong or  missing from your order you must notified us within 24 hours after the order has been delivered by email only. No wrong or missing claims will be accepted after 24 hours of the delivery time.
 
Aviglatt.com reserves the right to substitute equivalent products that become unavailable otherwise please indicate No substitutions under the special comment box when finalizing your order.
 
*Orders for Free Next Day Service may contain the following: Dry Goods, Frozen, and Dairy, Meat or Perishable items.
 
*Orders for Free Ground Service may contain Dry Goods only!
 
*Please note Free Next Day Air orders are ship out the following; All Frozen, Dairy, Meat or Perishable items are shipped out Next Day Air and all Dry Goods are shipped out Ground Service
 
*Minimum Purchase of $30.00 for all online orders.
 
We thank you for choosing Aviglatt.com and we hope to have provided you with outstanding customer service. If further information is needed regarding your order please feel free to contact us via Email only. When contacting us please have your order number when inquiring about an issue or question about your order.

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